Fandom

DragonVale Wiki

Error Messages

1,092pages on
this wiki
Add New Page
Comments5 Share

Error messages appear when there is trouble connecting to or loading DragonVale.

In the past there was only one standard connection error message, but there are currently five different messages which could indicate different types of issues.

Lightning Dragon Error Message

  • Lightning Dragon Error Message - Zoom
  • Lightning Dragon Error Message - Full

The error message mentioning the Lightning Dragon indicates a server issue most likely related to internet connectivity problems.


"Good grief. It looks like a Lightning Dragon got into the server room. Please reload while we try to handle this."
  — Game Description 


Wonky Wizard Spells Error Message

  • Wonky Wizard Spells Error Message - Zoom
  • Wonky Wizard Spells Error Message - Full
  • Wonky Wizard Spells Error Message - Zoom
  • Wonky Wizard Spells Error Message - Full

The error message mentioning wonky wizard spells indicates a client side issue most likely related to a broken asset or bug that a customer support representative will need to give assistance.

  • A customer support representative can be contacted at Backflip Studios via email.

"It seems like a wizard's spell went wonky in your park. Please reload while we try to handle this. We have been notified about the problem."
  — Game Description 


Unstable Magic Portal Error Message

  • Unstable Magic Portal Error Message - Zoom
  • Unstable Magic Portal Error Message - Full
  • Unstable Magic Portal Error Message - Zoom
  • Unstable Magic Portal Error Message - Full

The error message mentioning an unstable magic portal indicates a connection error with the internet connection of the player and that the player's connection should be checked.

  • This may require for a router to be examined or rebooted.

"It looks like the magical portal is unstable. Your connection to our servers has timed out. Make sure you're connected to the internet and try again."
  — Game Description 


Missing Required File Error Message

  • Missing Required File Error Message (Android) - Zoom
  • Missing Required File Error Message (Android) - Full
  • Missing Required File Error Message (iOS) - Zoom
  • Missing Required File Error Message (iOS) - Full

The error message mentioning a missing required file indicates a download error and that a reload or reinstall from the App Store may be required.


"There was an error downloading a required file. Let's reload, cast a location spell, and try again. "
  — Game Description 


Internal Error Error Message

  • Internal Error Error Message (iOS) - Zoom
  • Internal Error Error Message (iOS) - Full

The error message mentioning that the game had an internal error, that it will reload, and that they have been notified about the problem.


"The game had an internal error and will now reload. We have been notified about the problem."
  — Game Description 


Gallery

  • Connection Error Message - Zoom
  • Connection Error Message - Full

Notes

  • Four new error messages were added on December 3, 2013 to replace the standard connection error message.



Dragons Heart Purpleeggbutton Buildings Island Habitatsbutton Decorations WhiteSocialIcon
Dragons Breeding Eggs Buildings Islands Habitats Decorations Friends

Start a Discussion Discussions about Error Messages

  • Download Error

    6 messages
    • yeah, already did. thanks for the email. hopefully I will get some answer on how to fix the error
    • Good luck and merry christmas

Ad blocker interference detected!


Wikia is a free-to-use site that makes money from advertising. We have a modified experience for viewers using ad blockers

Wikia is not accessible if you’ve made further modifications. Remove the custom ad blocker rule(s) and the page will load as expected.